PDFs, Paper patterns, and Shipping info
PDF patterns are available to download on the order confirmation page and then automatically sent to you via email to the email address you provided at checkout. Please make absolutely sure you enter your correct email address.
You will have 30 days to download and save the PDF and then the link will expire so please save it on your own computer! You also will be given 3 total times to use the download link provided for the PDF pattern you are purchasing. After using this link 3 total times, the link will become expired - so if you are using a cell phone or Tablet device - please make sure you leave yourself a link to also access via computer so that you can save a digital copy in your files. If you order a PDF pattern, you will not receive a pattern in the mail. If your PDF download email hasn't come through, check your spam/junk folders as they can sometimes end up there.
Once a PDF is downloaded, it cannot be refunded or exchanged.
PDF patterns are wonderful but please remember - the PDF version is no different than the pattern that I would print and mail to you. Copyright laws are still in effect on PDF patterns and will be enforced. You are the purchaser of the pattern and it is against the law to make copies of the pattern to "share" with other individuals and/or send the file to friends or colleagues to "share". Each individual needs to purchase their own copy. Selling digital copies of our patterns is also not allowed unless you are one of our wholesale customers and have signed a contract with us and purchased the rights to distribute our materials. Thank you for understanding this.
Most paper pattern orders ship within 3-5 business days. Orders usually ship once a week. Remember - we live very rurally and do not have a mail carrier route, which means - we do not have mail delivery nor mail pick up. (Yes - I live in the mountains of West Virginia and places do still exist without mail carriers!!!) I typically leave my home and offices once a week and that is when I mail out all orders. If you would like quick access to one of our designs, PDF patterns are the best option!
I also will let you know - we are eventually discontinuing all paper patterns, which means we will only be selling PDF versions. My goal is to only have PDF patterns available by the end of summer 2019.
Paper pattern purchases will not be refunded, exchanged, returned, etc .... due to the nature of the product.
Please abide by US and International copyright laws. We welcome you to make any of our designs to enter into quilt shows and competitions. We also welcome you to make finished items from our pattern designs to sell and give as gifts. We do not allow copying or our physical patterns to "re-sell", "share" with friends or with the intent to distribute in any other fashion. All our designs are protected by copyright law. Please respect the law.
We ship all orders via United States Postal Service, first-class mail unless the weight of your purchase requires us to send it Priority mail. Orders ship from zip code 25674, the great state of West Virginia.